Choose the support plan that fits your business needs. All plans include proactive maintenance, security updates, and priority support. No hidden fees, no surprises.
Essential
$499/month
Perfect for small teams just starting out
- Support for 5-10 desktops
- Break/fix support during business hours
- Remote support included
- Monthly system health check
- Security patch management
- Email and phone support
- 4-hour response time
- Basic documentation
Most Popular
Professional
$999/month
Ideal for growing businesses
- Support for 11-25 desktops
- 24/7 break/fix support
- Remote and on-site support
- Weekly system monitoring
- Proactive maintenance included
- Priority email, phone & chat
- 2-hour response time
- Comprehensive documentation
- Quarterly strategy reviews
- Security assessments
Enterprise
$1,899/month
Complete support for larger teams
- Support for 26-50 desktops
- 24/7 priority support
- Unlimited remote & on-site visits
- Daily system monitoring
- Full proactive maintenance
- Dedicated technician
- 1-hour response time
- Complete IT documentation
- Monthly strategy sessions
- Advanced security services
- Disaster recovery planning
- Compliance assistance
Additional Services & Options
- Per-Incident Break/Fix: Not ready for a monthly contract? We offer pay-as-you-go support starting at $150/hour with a 1-hour minimum.
- On-Site Visits: Additional on-site visits beyond your plan's allocation available at $175/visit (Essential plan) or $150/visit (Professional plan).
- After-Hours Support: Essential plan customers can add 24/7 coverage for an additional $200/month.
- Custom Plans: Need support for more than 50 desktops? We'll create a custom plan tailored to your needs.
- Project Work: Network upgrades, migrations, and special projects quoted separately with discounted rates for contract customers.
- No Long-Term Commitment: All monthly plans are month-to-month with 30-day cancellation notice. No annual contracts required.
What's Included in All Plans
- Windows and Mac desktop support
- Operating system and software updates
- Antivirus and security management
- User account management
- Email configuration support
- Printer and peripheral support
- Regular system health reports
- Knowledge base access
- No setup fees or hidden costs
Ready to Get Started?
Contact us today for a free consultation and we'll help you choose the right plan for your business.
Schedule a Consultation